Dentronix will sharpen or reinsert our instruments at a nominal charge. Repair services are provided on Dentronix manufactured instruments only. All other instruments will be returned to the customer. Inserted plier repairs are warranted for one year. Non-inserted instruments repairs are warranted fro 90 days. Allow 3 to 5 weeks (plus shipping time) for repairs. Pliers must be sterilized before the are sent in for repair.

Instrument Repair    Sterilizer Repair    Ultrasonic Cleaner Repair     LED Repair


Returns must be received within 30 days of invoice in restockable condition for full credit. Custom or modified manufactured products cannot be returned for credit or exchange. Please make sure to insure all packages being returned to Dentronix for full value. No cash refunds after 30 days invoice date. After 30 days a 20% restocking fee is applied to all product returns that can be resold as new. Prior approval must be obtained from Dentronix before product is returned for credit.

Product returned without a return authorization number - (RA #) will be returned to the customer at their expense. the RA # must be on the outside of the shipping package. Shipment of the returned product must be prepaid.

Call or email for your RA#:
1-800-523-5944 ext 7347 or 330-916-7347

Support Contact

For questions other than repair related, please fill out below.

All Dentronix manufactured pliers are handcrafted at our worldwide headquarters in Cuyahoga Falls, Ohio